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How can we help you?

Everything you need to get the most out of multilangAi — plus how to reach us if you're stuck.

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Reach our team directly for account issues, bugs, or feedback.

support@elattaoui.com
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FAQs

Browse quick answers to the most common questions below.

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FAQs

Frequently asked questions

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Open multilangAi and choose your native language and the language you'd like to learn on the welcome screen — no account or sign-up needed. From there, pick a topic (everyday or professional) and your skill level, and the app will generate a vocabulary list, dialogue, or short story for you. Tap any word or sentence to hear it spoken aloud, and your progress is tracked automatically as you complete topics.
Every vocabulary list, dialogue, and story is generated on-demand by an AI language model based on the language pair, topic, subtopic, and proficiency level you select. This means content is created fresh for you rather than pulled from a fixed database — so no two learning sessions are exactly the same. Generated text is paired with natural text-to-speech audio so you can hear correct pronunciation.
An internet connection is required the first time you generate new content, since that request is sent to our AI provider to create your personalized lesson. Once a lesson has been generated and loaded, it's saved locally on your device, so you can review previously learned vocabulary, dialogues, and stories offline at any time — even without a connection.
First, try closing and reopening the app, and make sure you're running the latest version available on the App Store. If the issue continues, please contact us at support@elattaoui.com or use our contact form with a short description of the problem, your device model, and OS version — this helps us resolve issues faster.
No. multilangAi works without any account or sign-up. Your language preferences and learning progress are stored locally on your device.
All purchases made through the App Store are billed and managed by Apple. To request a refund, please visit reportaproblem.apple.com or Apple's official refund request page, since Apple handles all payment processing and refund decisions for App Store purchases.

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